Membership Agreement

The following rules have been established to make borrowing toys from FrogFun Toy Library an enjoyable experience for all of our members. Please review carefully and contact us with any questions or concerns.

“Members” are defined as person(s) who are registered to participate in the FrogFun Toy Library membership program and are in good standing with FrogFun Toy Library. “Members” can be either the caregiver or parent who has agreed to join the program on behalf of themselves and/or their child/children.
Parents and/or legal guardians who wish to join on behalf of their child/children must purchase a membership at FrogFun Toy Library. The Member will identify on the membership agreement the child/children covered under the agreement. Each member may also designate up to three adults (“Designated Adults”) to act as agents in their stead in connection with fulfilling their non-financial membership responsibilities under this membership agreement. The alternative parent or caregiver may be included as one of the Designated Adults under a membership agreement.
Each Adult who wants to include their child/children in membership privileges must identify (see each covered child/children and pay a membership fee according to the fee schedule below. The membership will be issued to the Adult member who is legally responsible for the child/children and legally responsible for who will be responsible for compliance with the membership terms. The membership fee schedule is as follows;
- Tadpole Pickup Month-to-month: $40.00 (4 toys at a time)
- Tree Frog Delivery Month-to-month: $60.00 (4 toys at a time and weekly delivery doorstep exchange)
- 10% discount if billed bi-annually
Only members of FrogFun Toy Library (and/or their Designated Adults) may borrow toys from FrogFun Toy Library.
A limit of up to four (4) toys per child covered under a membership agreement may be borrowed at any one time, on a first-come first-served basis. No member may have more than four (4) toys per covered child checked out at any one time.
Toy reservations can be made online 2 days prior to the delivery date. Reservations for in-store pickup must be picked up the following day or the next time FrogFun Toy Library is open or the reservation will be canceled and the items returned for borrowing. Toys will not be held for more than one day for in-store pickup.
You may return and exchange toys as often as you like, keeping them up to 4 weeks (28 days).
Borrowed toys may be renewed for one additional term of 4 weeks (28 days). If any toy is not returned by its due date, the responsible member will be assessed a fine.
The fine for overdue toys is $1 per toy, per day, beginning with day 28 or the next day FrogFun is open.
Additional toys may not be checked out by members with overdue toys or outstanding fines or fees.
Membership Terms, Renewals, and Payment
a. Payment Method Required: All members, including those on free trials, must have a valid credit card on file before checking out toys. This card will be used for automatic renewals and any applicable fees.
b. Automatic Renewal Policy: If you have toys checked out when your membership expires (including free trials), your membership will automatically renew for an additional term at the current membership rate. You will be charged to the credit card on file.
c. Free Trial Conversions: Free trial memberships automatically convert to paid memberships if toys are not returned by the trial expiration date. You will be charged the applicable monthly rate ($40 for pickup, $60 for delivery) for the following month.
d. Avoiding Automatic Renewal: To avoid automatic renewal charges, return all borrowed toys before your membership expiration date.
e. Auto-Pay Enrollment: Members may enroll in auto-pay for continuous membership. Auto-pay memberships renew automatically at each term expiration regardless of whether toys are checked out.
f. Membership Expiration Without Renewal: Memberships that expire without toys checked out and without auto-pay enrollment will not automatically renew. Members must manually renew to continue borrowing.
g. Extended Memberships: Prepaid extended memberships (3-month, 6-month, 12-month) will continue consecutively, even if additional payment is made after the previous expiration.
h. Non-Refundable: All membership sales are final and non-refundable.
Extended memberships will continue consecutively, even if paid after the previous expiration.
Some playspace toys and books may not be borrowed and are only accessible on-site.
Members are encouraged to test out toys to select the perfect toy to borrow. In this process, we ask that a toy be returned to the shelf before exploring another toy.
Members are encouraged to inspect toys and count pieces and the toy components prior to borrowing.
Members are responsible for the safety of each covered child while on site and/or when engaged with borrowed toys. Toys should be played with as intended and the member and/or designated adults are expected to supervise play as you would with any toy and child. FrogFun Toy Library assumes no liability for the child/children engagement with toys used either in the home or at FrogFun Toy Library. That responsibility rests with the Member and/or their designated adult(s). FrogFun Toy Library makes no warranties, guarantees, or promises as to the safety of any toy. The member is responsible for conducting its own research regarding any toy which they are interested in borrowing or allowing the covered child/children to handle. Designated adults or parents assume responsibility for ensuring their covered child uses each toy safely, and further assumes the responsibility for inspecting each toy prior to allowing the child/children to play with it and/or prior to borrowing it for offsite use. The Member is responsible for inspecting the toy to ensure that there are no damages or defects to the toy before allowing the child/children to engage with the toy and/or before borrowing the toy for offsite use. Each member is required to promptly report to FrogFun Toy Library any observed defects or damages to any toy whether caused by the member, a covered child or otherwise and to promptly surrender that toy to FrogFun Toy Library personnel.
All toys are the responsibility of the member while on loan. Members are asked to treat the toys and packaging with care, thoroughly clean and inspect toys prior to return, and return the toys in their bags/boxes in a clean and dry condition.
If items are returned in an unsatisfactory condition, damage fees will be applied. The damage fee will be an estimated replacement value of the item.
Damage or lost toys:
- If a piece has been misplaced, you may return the toy and continue to look around for the missing piece.
- If a toy part is damaged or lost but FrogFun Toy Library determines that the use will not be adversely affected, a small charge of $1 will be assigned.
- If the misplaced piece cannot be timely located or if the broken toy is not able to be repaired, the member will be asked to replace the toy with a preferably pre-owned toy in the same category and price range. If this is not possible, the member will be assigned a loss fee equal to the cost of replacing the toy.
FrogFun Toy Library reserves the right to suspend or cancel the membership or toy borrowing privileges of anyone who repeatedly violates these rules. Any monies paid prior to the suspension or cancellation are non-refundable. In the event a member behaves in such a way that would invoke the provisions under this provision, FrogFun Toy Library will provide the member with one warning prior to suspension or cancellation.