Frequently asked questions

Yes, we are open to purchasing high quality gently used toys on occasion. If you have something please send us an email.

While we want to ensure our customers are satisfied with their service, we try to stick with the delivery schedule listed so we can make it home in time for dinner. However, we understand that life doesn't fit into a neat little box, so if something out of the ordinary comes up, just drop us an email and we'll see what we can work out.

Our mission is to rescue, share and reuse toys so they don't end up in a landfill. If a kiddo loves a toy and doesn't want to part with it we don't want them to either. Depending on the toy we can usually come to a fair price.

Nope, no extra charge per child here! One family membership covers your entire crew, starting with 4 toys. Need more playthings? No problem! You can add more toys in increments of 2 for just $10 per set. It's all about what's right for your family!

Think of us as a book library, but way more fun—because toys! 🚀 When you sign up for a membership, be it monthly or longer, you get to borrow four toys at a time and swap them weekly. It’s all the fun of new toys, none of the clutter at home!

Flexibility is key! Choose our month-to-month membership with no long-term commitments—just turn off auto-renew whenever you like. Looking for more? Opt for a 3-month membership and snag a 10% discount. It’s all about finding the perfect fit for your family’s fun!

We hope so! With over 150 items catering to ages 0-10+ across many categories of play, we’re confident you’ll find something your child will adore. We're adding to our library all the time so if you don't see anything you like now, check back with us. Better yet, tell us what you'd like to see added to the library and we'll keep an eye open for it! We very much value our customers feedback and suggestions on how we can improve.

We take a different approach to toy selection that doesn't focus on chasing the latest trends. Here’s why:

• Conscious Consumerism: We steer clear of the consumerism hype, choosing sustainability over fleeting trends.

• Developmental Value: We believe in the power of classic toys that have proven time and again to be effective in aiding children's developmental milestones.

• Durability Over Trends: Our focus is on well-made toys designed to last, rather than trendy toys that may not endure the test of time.

• Inclusive Play: While we do have some character and branded toys, our collection primarily features items that cater to a wide range of children’s interests, promoting open-ended play.

• Fresh Finds: We rotate our inventory frequently, ensuring that there’s always something new-to-you to discover and borrow.

By choosing FrogFun, you’re not just borrowing toys; you’re becoming part of a community committed to thoughtful, inclusive, and sustainable play.

Ready to dive into a world of fun? Here's how to get started:

Step 1: Choose your membership term. Pick from month-to-month or 3-month options to best suit your family’s needs.

Step 2: Create your member profile online and sign the member agreement. This step ensures you understand all the fun details and sets up a seamless borrowing process. It’s quick and easy!

Step 3: Select the membership section in your account and choose the option that best suits your family. Continue through the checkout process.

Step 4: Once you have an active membership you can select the toys you'd like to borrow, select the delivery date and reserve the items.

Checkout our borrowing instructions for more details.

You can easily reserve toys in advance by logging into your Member Login and finding the Reserve button. Then you’ll browse our catalog and complete the reservation steps. Reserve your favorites and we'll deliver them on our next scheduled delivery day. If you encounter any issues while making a reservation or have any questions, don't hesitate to reach out to us at Info@frogfuntoylibrary.com .We’re always here to ensure your experience is smooth and enjoyable! Check out our borrowing instructions for more details.

Accidents happen! Here’s the scoop: We give you time to find those sneaky missing pieces. If something’s lost for good or broken but the toy still works, it’s just ~$1. If it’s kaput, you simply pay a small fee that’s comparable to the price of a used toy.

If the toy has missing parts or pieces that don't affect the ability of the toy to be enjoyed, we'll note that and include it with the item so you're not looking for any pieces that weren't there to begin with. Good examples are a building set that's missing a piece or two. If you find a toy to be broken or missing pieces not already noted, please let us know right away so we can address it.

While we sanitize every toy upon return, we ask that families take a moment to clean the toys before bringing them back, especially removing any food gunk or pet hair. Please remember to wash any fabric items, like baby carriers and activity mats, according to their care instructions. That said, we understand that parenting is HARD, and sometimes returning the toys with all the pieces is the best you can do! If the toys come back needing a bit more attention, we’ll take care of the cleaning for a small fee of $1 to $4, depending on their adventures.

Curious about our cleaning magic? Click here to learn more.

Borrowing toys for your grandkids or friends who have young ones is a wonderful idea to offer your guests. This allows them to travel without worrying about toys and activities to keep their kids entertained. Check out our 14-day mini-membership for $25—perfect for short visits.

We ♥️ donations! Many of our treasures are wonderfully pre-loved. If you’re thinking about donating, please take a peek at our donation guidelines to see what types of items we're currently seeking. We might not offer credit, but your donation will bring lots of joy to our community. Got something to give or want more details? Shoot us an email at info@frogfuntoylibrary.com

Coming soon!